The news channel did not investigate this, and instead allowed Duke Energy airtime for public relations.
Why your Duke bill’s so high, despite warm month
Don’t Waste Your Money
January 24, 2017
Segment starts about 1:10
Chart at 2:47 shows dramatic difference in bill.
If you have not yet received your January Duke Energy bill yet, brace yourself.
At least a dozen Cincinnati area Duke customers have complained to 9 On Your Side about a big jump in their heating bill this new year, despite recent near-record 60 degree weather.
So we wanted to know what’s going on and what you can do.
January Bill Five Times Higher
Victoria Brown and her husband own a small T-shirt and sign shop in Florence,KY called Abrupt Design.
But this Northern Kentucky woman got an abrupt shock, when her January Duke bill just turned out to be five times the size of her last one.
“It was over $700 and it normally runs about $120,” the stunned shop owner said. The total, with taxes, came to almost $800 for this small, 700 square foot shop in a strip mall.
She says there’s no reason for such a surge, even with some colder days. “Nothing has changed. Absolutely nothing has changed,” in her shop, she said.
Other customers tell us of more modest, but still significant increases in their latest January heating bill.
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