Michigan: Utility company runs out of excuses for high bills – the real problem is customer “perception” (VIDEO)

Interview with the smiling Consumers Energy representative Kathryn Burkholder.

From WNEM, Michigan

Consumers addresses customer concerns with smart meters
February 2, 2018

http://www.wnem.com/clip/14097780/consumers-addresses-customer-concerns-with-smart-meters

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