Tag Archives: overbilling

Michigan hearing, March 2. Senator calls for shut-off moratorium and steep fines to reimburse affected customers; computer problems caused many power shut-offs

Michigan Public Service Commission hearing Friday, March 2, 2018, 9 AM Lansing, Michigan It is critical that people call the MPSC to lodge complaints. If people don’t call, the extent of the investigation will be understated. People should call 1.800.292.9555 for … Continue reading

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Electrical engineer explains to Michigan legislature why Smart Meters are causing high bills (VIDEO)

– Some main points: These Smart Meters and digital meters have a switched mode power supply inside that creates harmonics, also known as transients. The transients travel on the wiring throughout the home. Transients are seen by the current sensors … Continue reading

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Michigan: Utility company runs out of excuses for high bills – the real problem is customer “perception” (VIDEO)

Interview with the smiling Consumers Energy representative Kathryn Burkholder. From WNEM, Michigan Consumers addresses customer concerns with smart meters February 2, 2018 http://www.wnem.com/clip/14097780/consumers-addresses-customer-concerns-with-smart-meters

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Maine: Sky-high utility bills but utility company denies any Smart Meter problems

From WGME CBS 13, On Your Side CMP customers sticker-shocked by latest bill Jan. 25, 2018 By Marissa Bodnar Some Central Maine Power customers are outraged over their latest bills and struggling to understand why, in some cases, they’ve doubled. … Continue reading

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Calgary: City auditors cite lack of confidence in water billing and water meters in wake of complaints

From the Calgary Herald By Bill Kaufmann September 10, 2017 In the wake of Calgarians’ complaints over drastic over-billing for water services, city auditors have expressed a lack of confidence in the process. And a report to be delivered to … Continue reading

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UK: ‘Error’ causes SSE smart meters to tell customers they’d spent £20k on gas and electricity in just one day

From the Sun March 5, 2017 By Kathryn Cain The company said no one would be charged extra due to the fault. CUSTOMERS were being quoted thousands of pounds for one DAY’s worth of gas and electricity due to a … Continue reading

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Netherlands study: electronic energy meters’ false readings almost 6 times higher than actual energy consumption

The greatest inaccuracies were seen when dimmers combined with energy saving light bulbs and LED bulbs were connected to the system. From University of Twente, Netherlands March 3, 2017 Some electronic energy meters can give false readings that are up … Continue reading

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