Tag Archives: overbilling

Calgary: City auditors cite lack of confidence in water billing and water meters in wake of complaints

From the Calgary Herald By Bill Kaufmann September 10, 2017 In the wake of Calgarians’ complaints over drastic over-billing for water services, city auditors have expressed a lack of confidence in the process. And a report to be delivered to … Continue reading

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UK: ‘Error’ causes SSE smart meters to tell customers they’d spent £20k on gas and electricity in just one day

From the Sun March 5, 2017 By Kathryn Cain The company said no one would be charged extra due to the fault. CUSTOMERS were being quoted thousands of pounds for one DAY’s worth of gas and electricity due to a … Continue reading

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Netherlands study: electronic energy meters’ false readings almost 6 times higher than actual energy consumption

The greatest inaccuracies were seen when dimmers combined with energy saving light bulbs and LED bulbs were connected to the system. From University of Twente, Netherlands March 3, 2017 Some electronic energy meters can give false readings that are up … Continue reading

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Is PG&E overbilling opt-out customers with “estimated” utility bills?

From EMF Safety Network February 9, 2017 If you are a smart meter opt-out customer, you might want to call PG&E to find out if they’ve correctly billed you. People are getting higher bills because PG&E is reading meters every … Continue reading

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Tucson, Arizona: Huge water bill for new house with no running water — “The meters are wrong.”

Spokesperson Fernando Molina says that while meter malfunctions are possible. [t]here’s been less than 5 documented cases in the last 20 years. “There is always that chance that the meter is over-registering but it is extremely rare…” See the comments … Continue reading

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Colorado: Energy bill quadrupled after Xcel installed “Smart” Meter

Protest a high bill and report it to the consumer affairs or attorney general’s office in your state or province. There is usually an appeal process where a customer does not have to pay the contested amount. This information is … Continue reading

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Arizona overbilling problems: ‘I couldn’t believe it…how could it be that high?’

Notice the utility company uses the term “concerns” which has no legal standing and downplays the real issues he is raising. But importantly, the utility company admits overbilling is a widespread problem. “Many of our customers…have similar concerns.” Customers should … Continue reading

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