Tag Archives: excuses

Michigan: Utility company runs out of excuses for high bills – the real problem is customer “perception” (VIDEO)

Interview with the smiling Consumers Energy representative Kathryn Burkholder. From WNEM, Michigan Consumers addresses customer concerns with smart meters February 2, 2018 http://www.wnem.com/clip/14097780/consumers-addresses-customer-concerns-with-smart-meters

Posted in Uncategorized | Tagged , , , ,

Canada: Hydro customer charged more than $600 despite turning off heat, showering at the gym

This is the new line from the utility company: the prior tenant had the same bill. The reporter doesn’t recount the typical high bill problems with Smart Meters. It’s been a month. Where is the follow-up story? What about the seniors and … Continue reading

Posted in Uncategorized | Tagged , , , ,